وظائف IT / Software

شركة Atrium التابعة لمجموعة طلعت مصطفى تطلب

شيماء حامد حسانين

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شركة Atrium التابعة لمجموعة طلعت مصطفى تطلب

senior it help desk

المؤهلات

خريج بكالوريوس حاسبات أو ما يعادلها
يجيد اللغة الإنجليزية كتابة وقراءة
لدية إلمام بمادئ البرمجة
خبرة فى نفس مجال العمل ن 3- 5 سنوات
توفير الدعم الفني المتقدم للمستخدمين عبر الهاتف أو البريد الإلكتروني أو الدردشة أو شخصيًا، مما يضمن حل المشكلات المتعلقة بتكنولوجيا المعلومات في الوقت المناسب.
استكشاف جميع أخطاء الأجهزة والبرامج والشبكات المعقدة وإصلاحها وحلها، وتصعيد المشكلات حسب الحاجة لضمان حل سريع.
تدريب موظفي مكتب المساعدة المبتدئين، وتقديم التوجيه بشأن تقنيات استكشاف الأخطاء وإصلاحها الفنية وأفضل الممارسات.
المساعدة في نشر وتكوين الأجهزة والبرامج والأجهزة الطرفية، مما يضمن التوافق والأداء الأمثل.
التعاون مع أعضاء فريق تكنولوجيا المعلومات لتحديد الفرص المتاحة لتحسين العملية وتحسين خدمات دعم تكنولوجيا المعلومات.
الاطلاع بأحدث تقنيات واتجاهات تكنولوجيا المعلومات، وابحث بشكل استباقي عن فرص لتعزيز البنية التحتية لتكنولوجيا المعلومات في المنظمة وقدرات الدعم.

إذا كان لديك هذة المؤهلات تقدم بالسيرة الذاتية على العنوان التالي

careers@atriumeg.com

شركة Atrium التابعة لمجموعة طلعت مصطفى تطلب

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